We would love to hear from youGET IN TOUCH
SubsWay Menu is run by a small team of food enthusiasts
who genuinely enjoy hearing from readers. Whether you
have a question a correction a suggestion or just want
to say hi the easiest way to reach us is through one of
the channels below.
We aim to respond to every message within 2 to 3
business days. Privacy and legal queries may take up to
5 business days as they often require extra review.
WAYS TO REACH US
GENERAL QUESTIONS
Email hello at subswaymenu dot com
Use this for any feedback comments or general queries
about our content.
PRICE OR MENU CORRECTIONS
Email corrections at subswaymenu dot com
Spotted an outdated price? A discontinued item? A wrong
calorie count? Drop us a quick note and we will fix it
in our next update.
PRIVACY AND DATA REQUESTS
Email privacy at subswaymenu dot com
For questions about our Privacy Policy or to exercise
your data rights (access correction deletion etc.).
PARTNERSHIPS AND PRESS
Email partnerships at subswaymenu dot com
For media requests collaborations or partnership
inquiries. Note that we are an independent site and
maintain editorial independence at all times.
LEGAL AND DMCA
Email legal at subswaymenu dot com
For trademark concerns DMCA takedown requests or other
legal matters.
BEFORE YOU EMAIL
We get a LOT of mail. To help us respond faster please:
▸ Check our FAQ page first. Your question might already
be answered there
▸ Be specific. If you are reporting a wrong price tell
us which item which size and which city or store you
saw it at
▸ Include screenshots when possible. They help us
verify and update faster
▸ Use the right email address from the list above. It
routes your message to the person who can help
CONTACT FORM FIELDS
If you prefer to use our contact form on the website
here are the fields it asks for:
▸ Your name
▸ Email address
▸ Topic (select from dropdown)
General feedback
Price correction
Menu update
Privacy or data request
Partnership inquiry
Other
▸ Your message
▸ Optional link or screenshot
All fields except the screenshot are required. Your
email is used only to reply to you and is never added to
a marketing list without your consent.
RESPONSE TIME EXPECTATIONS
Here is a realistic guide to how long different types of
messages usually take.
General feedback 2 to 3 business days
Price or menu corrections 1 to 2 business days
Privacy requests Up to 5 business days
Partnership inquiries 5 to 7 business days
Legal matters Up to 10 business days
Note We do not work weekends or U.S. federal holidays
so messages sent on Friday evening may not get a reply
until the following Tuesday.
WHAT WE CANNOT HELP WITH
Because SubsWay Menu is independent and NOT affiliated
with Subway IP LLC there are a few things we genuinely
cannot help you with. If you have:
▸ A complaint about a specific Subway restaurant or
staff
▸ A refund or order issue from a Subway location
▸ Questions about the official Subway app or rewards
▸ A franchise opportunity or job inquiry
▸ Catering orders or store specific bookings
please contact Subway directly through subway dot com or
call your local store. We are a fan site and have no
access to Subway customer service systems.
SOCIAL MEDIA
You can also reach us on social media. We try to reply
to public messages within a few days though email is
usually faster for detailed questions.
Facebook /subswaymenu
Instagram @subswaymenu
Twitter X @subswaymenu
YouTube /subswaymenu
Pinterest /subswaymenu
MAILING ADDRESS
For physical mail or legal notices only:
SubsWay Menu
Editorial Office
[Mailing address to be added by site owner]
United States
Please do not send food sandwiches or perishable items.
We appreciate the gesture but we cannot accept them.
A QUICK NOTE OF THANKS
Every email tip and correction we receive helps make
SubsWay Menu better. Whether you are a first time
visitor or a longtime reader we genuinely appreciate the
time you take to write in.
Keep eating well and keep us honest.
The SubsWay Menu Team